Human Capital

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Their Bosses Asked Them to Lead Diversity Reviews. Guess Why. (The New York Times)
Jennifer Miller explores what happens "when corporations try to belatedly address issues of diversity, equity and inclusion, <and> often drop the responsibility on their few Black employees" in this powerful New York Times article. New York Times - Their Bosses Asked Them to Lead Diversity Review. Guess Why.
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SCARF Model Overview (NLI)
When understanding change and the world around this, David Rock and the NeuroLeadership Institute espouse the SCARF model, where we can determine how we are perceiving change as well as how others' actions either move us toward Threat or perceive reward: Status, Certainty, Autonomy, Relatedness, and Fairness. NLI - SCARF Model Overview
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Kirkpatrick Level Evaluation Examples (Solid Professor)
How do you measure learning in your organization? The gold standard for this general measurement if the Kirkpatrick New World Model that breaks measurement down into 4 levels: Reaction, Learning, Behavior and Results. Here Solid Professor gives excellent guidance and examples to quickly get your surveys up to snuff and measurements in place. Solid Professor […]
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The 3 Elements of Trust (HBR)
Trust is an essential component of healthy interpersonal or team relationships. However, what traits really help trust to form and maintain in a workplace? Positive RelationshipsGood Judgement/ExpertiseConsistency Take a look at this brief but insightful article from Zenger/Folkman and find out more. HBR - The 3 Elements of Trust
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Anchoring and Adjustment (The Brainy Business)
First impressions matter. Whether it is setting prices, giving choices or simply trying to give better context, human beings cling to the first price, option or notion they hear and compare accordingly. Understand this deeply important psychological element in another fantastic The Brainy Business podcast with Melina Palmer. Brainy Business - Anchoring and Adjustment
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Can I Have Empathy If I Am Autistic? (Psychology Today)
The way individuals diagnosed with Autism Spectrum Disorder connect with others has long been misunderstood. But now, as the world of psychology and workplace evolve, so does our understanding of empathy and its components: cognitive, emotional, and compassionate. Which of these do people with autism have trouble with and why? Explore this concept in the […]
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There Are Actually 3 Types of Empathy (Inc.)
Empathy, as a key element of Emotional Intelligence, is more complex than most people think. Empathy is a means to better understand and share the emotions and thoughts of others - but there are actually a few key categories: cognitive, emotional, and compassionate empathy as explored in this useful Inc article from Justin Bariso. Inc. […]
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How to Give Tough Feedback That Helps People Grow (HBR)
Difficult feedback is rarely a personal or professional experience anyone looks forward to. But it is an important one. While there are countless frameworks and approaches to it, this Harvard Business Review article by Monique Valcour is helpful in establishing a simpler and more empathetic foundation for any manager or person to deliver strong and […]
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Framing (The Brainy Business)
Melina Palmer delivers another behavioral psychology foundations episode on The Brainy Business podcast that is a must listen for anyone interested in taking active control of their communications. Framing is a technique that allows the communicator to manage how the message is received and thereby influence more effectively. Brainy Business - Framing
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The Halo Effect (Hidden Brain)
Shankar Vedantam and the rest of the Hidden Brain podcast crew ask an important question: "Why is it so difficult to understand the past?" Here, the team explore various examples of tragedy and how misusing hindsight, distorts our ability to make sense of right, wrong, and the opportunity to make things better in the future. […]
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